Privacy Policy

1. Introduction

Welcome to MarketSync ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our TCG singles management platform and services.

By accessing or using MarketSync, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide to us, including:

• Account information (name, email address, store name, contact details)
• Business information (store address, tax identification, payment details)
• Inventory data (TCG singles listings, pricing, quantities)
• Communication data (support inquiries, feedback, correspondence)

2.2 Automatically Collected Information

When you use our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent on platform)
• Log data (access times, error logs, system activity)
• Cookies and tracking technologies

2.3 Third-Party Integration Data

When you connect MarketSync with third-party platforms (e.g., Shopify, TCGPlayer, Cardmarket), we may collect data from those platforms as authorized by you, including product listings, sales data, and customer information necessary to provide our synchronization services.

3. How We Use Your Information

We use the collected information to:

• Provide, operate, and maintain our services
• Synchronize your inventory across multiple platforms
• Process transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your inquiries and provide customer support
• Analyze usage patterns to improve our services
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations and enforce our terms
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

• Third-Party Platforms: With your authorization, we share inventory data with integrated platforms (Shopify, TCGPlayer, etc.)
• Service Providers: With trusted vendors who assist in operating our services (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect the rights, property, or safety of MarketSync, our users, or others

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you close your account, we will delete or anonymize your information within a reasonable timeframe, unless retention is required by law.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your information for certain purposes
• Withdraw Consent: Withdraw consent for marketing communications at any time

To exercise these rights, please contact us at [email protected].

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies help us remember your preferences, understand how you use our services, and improve your experience.

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: